Virtual Clinic

Getting started with a clinic

Each clinic receives an isolated workspace on its own subdomain. Staff and clients sign in there, and its clinical data remains separate from every other provider.

Register the clinic

From the platform home page choose Register your clinic, or open /signup-clinic. Enter the clinic name, desired subdomain, owner details, and an administrator password. Submit the registration for platform review.

The owner account and workspace are not active until the platform team approves the request. After approval, sign in at:

https://<your-subdomain>.virtualclinic.online

First setup

As the clinic administrator:

  1. Open Clinic Settings and confirm the profile and contact information.
  2. Add optional branding, then choose whether the clinic appears publicly.
  3. Configure Find care directory and let individual practitioners opt their own profiles in or out.
  4. Choose the Client intake policy: staff-only registration, client self-registration, or self-registration followed by administrator approval.
  5. Review the chart policy. Open charts are the clinic default; strict access limits practitioners to care-team members and audited emergency access.
  6. Add staff in Manage Users, publish clinic opening hours when needed, and ask practitioners to configure their own schedules.

The platform team controls module feature gates. The clinic settings above are self-service policies and do not require a feature request.

Getting started with a clinic | Virtual Clinic