Features

The platform team enables modules per clinic. A disabled module is removed from navigation and its protected routes are unavailable for that workspace. Feature gates apply clinic-wide rather than per user.

Feature reference

| Feature | What it provides | |---|---| | Appointments | Booking, calendar, visit status, scheduling, and online-visit entry | | Messages | Persistent workspace conversations, direct audio/video calls, and incoming-call notifications where user preferences allow them | | Medical records | Medical information and the unified Documents workspace | | Prescriptions | Legacy prescription API/feature compatibility; there is no current standalone prescription page in the dashboard | | Services & catalogs | Specialities, symptoms, services, locations, and registry data | | Activity log | Administrator audit history | | CSV import/export | Bulk account import and user-list export | | Backup | On-demand download of a selected tenant-data archive | | Statistics | Date-filtered administrative totals | | Client management | Client list and client-detail workflows | | User management | Account creation, approval, archive, and restore tools | | Blog | Public practitioner publications, tenant feed, profile cards, and sharing | | Strict chart access | Availability of the strict chart policy; clinic admins select the policy in settings |

The current Documents page requires Medical records. Enabling the Prescriptions feature alone does not make the current Documents workflow available. Templates & Forms may add template creation, community templates, generated forms, pending client items, and notes within Documents.

Feature gates versus settings

The platform team changes module gates. Clinic administrators directly manage:

  • clinic profile and branding;
  • public clinic visibility;
  • whether the clinic landing page shows Find Care;
  • client self-registration and approval;
  • open versus strict chart access and the break-glass duration; and
  • clinic opening hours.

Blog is on by default. Clinic administrators can turn it off in Clinic Settings. Disabling Blog hides its public feed, publication pages, images, dashboard management route, and navigation without deleting existing drafts or posts; turning it on restores eligible content. Independent-practitioner workspaces keep Blog enabled and do not expose this setting.

Practitioners manage their own public listing and profile. Clients manage their own care teams. Contact the platform team only when a module itself needs to be enabled or disabled.

Features | Virtual Clinic